Flock Shop {Shipping & Returns}
Flock Shop {Shipping & Returns}

Orders

Please read our Shipping & Return Policies below and contact us if you have any questions or concerns.

If you are shipping within the United States and would like to purchase a small item valued under $5, feel free to contact us prior to your purchase so we may reassess your shipping fee to see if it may be reduced to match your small purchase.

Please contact us at any time if you would like further details or size information on apparel or any other item in our online store.

Inquiries:  getflocked@flockshopla.com

We do our best to provide measurements and other detailed information about each product on our site to assist you prior to making any purchase decisions.

All products are thouroughly examined for any damages prior to shipping to ensure that you receive the item in excellent condition.

 

Domestic Shipping

We ship throughout the United States via USPS Parcel Post or Priority Mail usually within 2 business days from the date your payment is confirmed. 

If you reside within California a 9.75% sales tax will be applicable to your order.

Our shipping & handling fees are blanket fees, based on weight, for shipment throughout the United States.

 

International Shipping

Please contact us prior to placing an order for international shipping.  Include the item(s) you are interested in purchasing and your shipping address so we may send you an invoice with accurate shipping & insurance fees for your country. Insurance fees for international shipping are mandatory and will be included in the invoice.

We ship to most countries via USPS Priority Mail International.

Any taxes or duties applicable in your country are your responsibility.

 

Returns

We are a small store and our stock usually consists of very limited amounts of apparel, handmade products, vintage & one-of-a-kind items.

Due to this fact we are unfortunately unable to accept returns of any kind and all sales are final.

We do our best to provide measurements and other detailed information about each product on our site to assist you prior to making any purchase decisions.

All products are thouroughly examined for any damages prior to shipping to ensure that you receive the item in excellent condition.

In the case that you receive an item that has been damaged during shipping, please contact us immediately (within 48 hours of receipt) so we may assess the situation and arrange for either an exchange for the same item or, in the case that the item is unavailable, a return authorization and refund.  An exchange or refund is contingent upon inspection of the item once we have received it.  Please be sure to insure your shipment as we can not be responsible if the item is lost during shipping.

Please feel free to contact us with any questions or concerns as we are here to assist you.

ph 213.229.9090

getflocked@flockshopla.com

  

{Contact} {Return Policy} {Conditions of Use}